AT&T to stop selling Samsung Galaxy Note7
By jen master | Oct 10, 2016 06:29 AM EDT
AT&T, an American multinational telecommunications, might stop the selling of Samsung Electronics Co.'s flagship Galaxy Note 7 due to unresolved issue of the smartphone's safety.
Bloomberg reported that AT&T will most likely to release a statement of its final decision come Friday. Like Verizon, T-Mobile, and Sprint, AT&T (the second largest U.S. wireless carrier) has already started replacing returned Note7 devices with other alternative smartphones.
However, in a statement on the replacement of Note7 devices from Samsung through Andrew Bowin of Samsung Corporate Communications Team, Samsung said that they do understand the concern of their carriers and consumers.
"We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible. We remain in close contact with the Consumer Product Safety Commission (CPSC) throughout this process," Bowin wrote.
Samsung said that if indeed a safety issue exists, they will do the necessary steps to address the problem.
"We want to reassure our customers that we take every report seriously and we appreciate their patience as we work diligently through this process," Bowin ended.
It could be remembered that Samsung Note7 was reportedly caught fire on a Southwest Airlines plane bound to fly from Louisville, Kentucky, to Baltimore, Maryland. This happened even take-off on Wednesday.
Almost dozens of reports of the faulty batteries of Samsung Note7 were recorded. These lead Samsung to replace more than a million of Galaxy Note 7 devices.
Rumors said that Samsung actually rushed the production of Galaxy Note7 to outperform Apple's iPhone7 and that due to these reasons, Samsung is said to have temporarily suspend the production of Galaxy Note 7 and this was done with the help of authorities in the U.S. and China.
Also, on Sunday, T-Mobile was reported to have suspended the sale of the new Note 7. "Customers can still bring their recalled Note 7 or the new replacement Note 7, along with accessories they purchased from T-Mobile, to a T-Mobile store for a full refund and choose from any device in T-Mobile's inventory," the mobile operator said in a statement on Sunday, according to PCWorld.
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