What to Look for In Your CMM Equipment Provider
By Staff Reporter | Jun 19, 2020 11:32 AM EDT
When you are looking for a coordinate measuring machine provider, functional equipment is not the only thing that you are looking for. You are looking for reliability, customer service, and an overall pleasant and streamlined experience.
If you are looking to purchase a CMM for your industrial business, it's important to identify the right provider. A good provider will ensure a straightforward purchasing process and customer support to avoid or troubleshoot any mishaps that can set back your production cycle and end up costing you more in the long run.
These are the qualities you should be looking for in your CMM provider to ensure a seamless experience both before and after purchasing your machinery:
Sustainable & Cost-Effective Options
The reality is that sustainability and cost-effectiveness often go hand in hand for industrial businesses. When CMM retailers help businesses reduce waste by buying and refurbishing their used equipment, they are also helping others cut costs by providing quality, gently used equipment at a fair price. A real-life example of this is how CMMXYZ offers used equipment that they have bought and refurbished to sell for a more reasonable price.
Initial Training
It is important to work with a CMM retailer that can help you calibrate or upgrade your CMM equipment. Upgrades and calibration make for a cost-effective and efficient CMM solution. CMM upgrades can help you modernize your equipment or customize it to suit your unique needs without needing you to pay the full price of a replacement.
Seek a company that provides upgrades such as retrofits, calibration, updated hardware and software, portable arm calibration, and machine relocation to make sure that you can keep your CMM up to date with recent software and hardware updates.
Upgrades
It is important to work with a CMM retailer that can help you to calibrate or upgrade your CMM equipment. Upgrades and calibration make for a cost effective and efficient CMM solution. CMM upgrades can help you modernize your equipment or customize it to suit your unique needs without needing to pay the full price of a replacement.
Seek a company that provides upgrades such as retrofits, calibration, updated hardware and software, portable arm calibration, and machine relocation to make sure that you can keep your CMM up to date with recent software and hardware updates.
Accreditations & Certifications
CMMs boast intricate features and parts that require care and understanding for training, upgrading, retrofitting, and other essential services you will require from a CMM retailer. For this reason, it's important to choose an accredited retailer who boasts the experience, knowledge, capabilities, resources, and practices needed for measurement metrology.
When looking for your retailer, consider if they are ISO 17025 accredited, ANAB accredited, and if they use methods and procedures that align with the UL Good Manufacturing Practices (GMP) Certification Program.
Measurement Services
It is essential to work with a CMM retailer who can provide on-site measurement services for accurate retrofits. CMM companies who provide on-site measurements are able to ensure accuracy and an overall more personalized understanding of your space. These on-site measurement services can include laser measurement, portable arm measuring and scanning, reverse engineering, and more.
Customer Service & Technical Support
When you purchase your CMM, you don't want your interaction with your retailer to end there. Find a company that will provide you with continuous customer service and technical support to ensure continued efficiency and functionality, and the possibility of troubleshooting or upgrades if needed.
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