Rumors had been spreading that Comcast will cut off customers who use Tor Browser. However, Comcast denied the allegations and said that the company had no policy against Tor Browser.
Some users of the anonymous web browser Tor have reported that Comcast agents have been calling up customers telling them to stop using Tor, known as the web browser for criminals and deemed as an illegal service, and threatened to cut off their internet services.
Comcast Corporation, formerly registered as Comcast Holdings, is the largest broadcasting and cable company in the world by revenue. It is the largest cable company and home Internet service provider in the United States, and the nation's third largest home telephone service provider.
Comcast completely denied the allegations through the company's blog post saying that Comcast have no policy against Tor, or any browser or software. They also stated that customers are at liberty to use their Xfinity Internet service to visit any website and use any applications.
As per Deepdotweb's report, Comcast agents have named Tor as an illegal browser and spoke to customers that using it is against the company's policies.
Tor Browser is a web browser type that makes all internet activity private and anonymous. The software courses movement through a string of other linked internet users, making it challenging for governments and private companies to monitor internet usage. Almost 1.2 million people use the browser, which became particularly known after Edward Snowden disclosed information showing that the National Security Agency (NSA) was spying on ordinary citizens. Prior to the incident, Tor also made headlines when involved among people conducting business on Silk Road, the online market for drugs and hit men.
Downloading or using Tor isn't prohibited. Several individuals might have legitimate reasons to want to privately surf the web. But Tor has been certainly popular with criminals.
After the rumors spread out, Comcast refutably denied the allegations and had launched an internal analysis about customer claims on their customer representative agents. Comcast released a statement saying that Comcast has a standard use policy or AUP that summary appropriate and inappropriate service use. Comcast doesn't screen users' browser software or web surfing and has no program addressing the Tor browser.
Comcast's Vice President for Internet Services Jason Livingood also said that the reports and rumors were inaccurate. He also said that Comcast has reverence for the security and privacy of its customers, with the company only probing and divulging information regarding a customer account when there is a suitable lawful process in place.
Comcast firmly denied and reiterated that the company has no policy against Tor Browser. Comcast executive Jason Livingood concluded in saying, "Our customers can use Tor at any time, as I have myself. I'm sure many of them are using it right now."
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