Psychological researchers define emotional intelligence (EQ) as the ability to reason about emotions accurately and utilize emotional knowledge to improve cognitive processes. An individual with high emotional intelligence can recognize, articulate, regulate, and react to emotions, both their own and those of others.
Having dedicated over two decades to advertising, including 17 years at the helm of his agency, Jason Harris, the co-founder and CEO of the creative advertising agency Mekanism and co-founder of the Creative Alliance, honed the art of breaking through the noise and fostering authentic connections, where understanding human nature and cultivating strong emotional intelligence is paramount for long-term success.
In his research for a book he authored, The Soulful Art of Persuasion, Harris pinpointed three behaviors consistently practiced by the most emotionally intelligent individuals to cultivate genuine relationships:
1. Highly-Intelligent People Lead with Sincerity
Harris has observed that leading with sincerity is crucial in effectively conveying one's message to others, as one shows who one truly is instead of trying to show up. Drawing inspiration from David Bowie's journey, Harris notes that Bowie succeeded by embracing his uniqueness with the Space Oddity record rather than conforming to expectations. Harris has internalized this lesson, emphasizing the importance of authenticity and leveraging strengths, regardless of how unconventional they may seem.
Harris refers to this approach as the David Bowie principle, inspired by Bowie's evolution in embracing his uniqueness. It was only with his Space Oddity record that Bowie relinquished the notion of conforming to conventional success and instead embraced the peculiarities that brought him joy.
Harris still values this lesson, recognizing its value in leading with authenticity and leveraging personal strengths, regardless of how unconventional they may appear.
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2. Highly-Intelligent People Have a Generous Spirit
In a business context, many individuals often prioritize their objectives, asking themselves, "How can I get what I want from this situation?" However, the most emotionally intelligent individuals tend to be exceptionally generous.
They try to understand their pursuits and offer assistance when encountering new acquaintances. They inquire about others' challenges and seek ways to alleviate their burdens.
Individuals with emotional intelligence comprehend that cultivating relationships is a long-term endeavor. They recognize that when meeting someone new, there is uncertainty about future encounters, whether it is a continued presence in their life or bumping into them decades later when you most need them.
3. Highly-Intelligent People are Driven by Curiosity
The most emotionally intelligent individuals exhibit deep empathy and curiosity. They understand the significance of transcending their viewpoint and considering all perspectives.
When they inquire about someone's profession, they delve further, genuinely interested in understanding the motivations behind it and the aspects that bring fulfillment and challenge to the individual.
Attentively listen to those around you without passing judgment. When someone confides in you about a challenge, reciprocate by sharing one of your own. Engaging with others openly fosters honesty and a willingness to provide support when needed.
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